Terms and Conditions

1. General

These terms and conditions (“Terms”) govern your use of the TRUCAVE website and any purchase of products from TRUCAVE (“we” / “our” / “us”).

By accessing this website or placing an order, you agree to be bound by these Terms and our Privacy Policy and Shipping/Returns Policy.

2. Eligibility and Account

You confirm that you are at least 18 years old and legally capable of entering into a binding contract under Indian law.

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account on this website.

3. Products, Pricing, and Availability

All products listed on the website are subject to availability and may be withdrawn or changed at any time without prior notice.

Prices shown are in Indian Rupees and may differ from prices at our physical store; taxes, shipping, and any applicable fees will be shown at checkout.

4. Orders and Payment

Your order is an offer to purchase; it is accepted only when we send an order confirmation or dispatch the products.

We reserve the right to cancel any order, in whole or in part, including for reasons such as payment issues, stock unavailability, or incorrect pricing or product information.

5. Shipping, Delivery, and Risk

Delivery timelines shown on the website are estimates only and may be affected by courier delays or factors beyond our control.

Risk of loss or damage to the products passes to you upon delivery at the shipping address provided by you.

6. Returns, Exchanges, and Refunds

Returns or exchanges are accepted only in accordance with our separate Returns & Exchange Policy displayed on the website.

Products must be unused, with original tags and packaging; we reserve the right to refuse returns that do not meet these conditions.

7. Use of Website

You agree not to misuse the website, including by attempting unauthorized access, transmitting harmful code, or engaging in any activity that disrupts the site.Content on this website (including logos, images, and text) is our intellectual property or used with permission and may not be copied, modified, or distributed without prior written consent.

8. User Content (Reviews, Comments)

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content on our platforms.You are solely responsible for the content you submit and agree not to post anything unlawful, defamatory, or infringing on third-party rights.

9. Disclaimer of Warranties 

Products are sold “as is” subject to any manufacturer warranties; we do not provide any additional express or implied warranties except as required by law.We do not guarantee that the website will be uninterrupted, error-free, or free of viruses, though reasonable security measures are implemented.

10. Limitation of Liability 

To the maximum extent permitted by law, our total liability for any claim relating to any purchase or use of this website is limited to the amount actually paid by you for the relevant product.We are not liable for any indirect, incidental, or consequential damages, including loss of profit, data, or business opportunity.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, including applicable consumer protection laws and e-commerce rules.Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tirupati, Andhra Pradesh, India.

12. Changes to Terms 

We may update these Terms from time to time; the revised version will be effective from the date it is posted on the website.Continued use of the website after changes are posted will constitute your acceptance of the updated Terms.